eProtocol System
Digital platform streamlining diplomatic services for Foreign Missions and International Organizations in Malaysia
What is eProtocol System?
A comprehensive digital platform by the Ministry of Foreign Affairs Malaysia that modernizes diplomatic services for foreign missions and international organizations.
Replacing legacy systems with a streamlined approach to diplomatic privileges, immunities, and official interactions in accordance with the Vienna Convention on Diplomatic Relations.
Core Services & Features
Streamlined solutions for diplomatic protocol management
Online Applications
Submit digital applications for diplomatic privileges and immunities
Status Tracking
Real-time tracking of application status and updates
Document Management
Secure digital document handling and processing
Secure Access
Protected portal for diplomatic missions and officials
Objectives & Goals
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Digitization of Protocol Services
Fully digital end-to-end process for diplomatic protocol requests
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Improved Efficiency
Real-time tracking and centralized management for greater transparency
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User-Centric Experience
Intuitive interface designed for diplomatic missions and staff
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Diplomatic Commitments
Supporting Malaysia's international diplomatic obligations
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Future Readiness
Modern, scalable platform adaptable to emerging diplomatic needs
Office Hours & Support
We're here to assist you with any inquiries
Office Hours
Monday - Friday
9:00 AM - 5:00 PM (GMT+8)
pniprotocol@kln.gov.my
Enquiry Regarding Application Status & Policies
Email Support
eprotocol@kln.gov.my
Enquiry regarding Technical system issues
System Announcements
Stay updated with the latest system information
Resources & Downloads
Access essential documentation and resources
Frequently Asked Questions
Diplomatic Privileges Guide
Contact Us
Get in touch with the Ministry of Foreign Affairs Malaysia
Ministry of Foreign Affairs Malaysia
Wisma Putra
No. 1, Jalan Wisma Putra
Precinct 2, 62602 Putrajaya
pniprotocol@kln.gov.my
+603-8000 8000